Terms & Conditions

Effective Date: 2026-08-21

Key Rules Summary

  • Age Requirement: You must be 18 years or older to register and play.
  • Account Limit: Strictly one account per person, household, or device.
  • Payment Match: The name on your payment method must exactly match your registered account name.
  • Bonus Terms: All bonuses are subject to specific wagering requirements before withdrawal.
  • Fair Play: Any form of abuse, fraud, or exploitation will result in withheld funds and account closure.

1. Acceptance of Terms

By accessing or using the 399jl platform, you agree to be bound by these Terms & Conditions. These terms constitute a legal agreement between you (the user) and the platform operator.

We reserve the right to update these terms at any time. Continued use of the site after changes have been posted constitutes your acceptance of the revised terms. Users are encouraged to check this page regularly.

2. Eligibility

To use this platform, you must be at least 18 years of age, or the minimum legal gambling age in your specific jurisdiction if it is higher. By registering, you represent that you have the full legal capacity to enter into this agreement.

Access to 399jl is restricted to users within the Philippines. We reserve the right to block access from regions where online gambling is prohibited by law.

3. Account Registration and Security

Users must provide accurate, current, and complete information during registration. You are responsible for maintaining the confidentiality of your login credentials.

  • Verification: We may require KYC (Know Your Customer) documentation to verify your identity before processing withdrawals.
  • Single Account: Only one account is permitted per person, household, or IP address. Multiple accounts will be flagged as abuse.
  • Security: If you suspect your account has been compromised, you must contact our support team immediately.

4. Deposits and Withdrawals

We support a variety of payment categories, including e-wallets and bank transfers. All financial transactions are subject to the following:

  • Limits: Deposit and withdrawal limits, as well as processing times, are displayed in your account and may vary by payment method.
  • Ownership: You may only use payment methods that are registered in your own name. Third-party payments are strictly prohibited.
  • Verification: No payouts will be processed until the account holder has completed the required verification steps.

5. Bonuses and Promotions

All bonuses and promotional offers are subject to their own specific terms and conditions. Please visit our Promotions page for current offers.

  • Wagering Requirements: Bonus funds are subject to playthrough requirements, meaning they must be wagered a certain number of times before they can be withdrawn as cash.
  • Bonus vs Cash: Cash deposits are typically wagered before bonus funds.
  • Maximum Bets: Certain bonuses may have a maximum bet limit while the bonus is active.
  • Bonus Abuse: We reserve the right to void bonuses and winnings if we detect patterns of bonus abuse.

6. Game Rules and Fair Play

All games on 399jl are provided by licensed game suppliers and utilize certified Random Number Generators (RNG) to ensure fair and unbiased outcomes.

  • Technical Issues: If a game round is interrupted due to a technical glitch or connection failure, the round may be voided and stakes refunded.
  • Disputes: Disputed rounds will be investigated using game logs. The decision of the game provider is final.

7. Prohibited Activities

The following activities are strictly prohibited and may lead to immediate account termination and forfeiture of funds:

  • Fraud, identity theft, or providing false information.
  • Requesting chargebacks from payment providers.
  • Collusion with other players or using bots and automated software.
  • Arbitrage or hedge betting to guarantee a win.
  • Exploiting technical glitches or bugs for gain.
  • Money laundering or using the platform to process illicit funds.

8. Responsible Gambling

We are committed to ensuring a safe gaming environment. Users can access several tools to manage their play:

  • Limit Tools: Set deposit limits or session reminders within your account settings.
  • Self-Exclusion: You may request a cool-off period or permanent self-exclusion. Note that once a self-exclusion period is set, it cannot be cancelled early.

For more details, please visit our Responsible Gaming page.

9. Intellectual Property

All content on this website, including logos, graphics, text, and software, is the property of 399jl or its partners. You may not copy, reproduce, or distribute any site content without express written permission.

10. Availability and Liability

Our services are provided on an "as is" and "as available" basis. We do not guarantee that the platform will be uninterrupted or error-free.

We reserve the right to perform maintenance and update the system. In the event of an obvious error in displayed odds, account balances, or payout amounts, we reserve the right to correct these errors.

11. Suspension and Termination

We reserve the right to suspend or close any account if there is a breach of these terms, suspicion of fraud, or during an internal investigation.

In the event of termination for cause (such as fraud), remaining balances may be withheld. For standard closures, remaining funds will be handled according to our payment policies.

12. Data Protection

Your privacy is important to us. We collect and process personal data in accordance with our security standards. For detailed information on how we handle your data, please refer to our Privacy Policy.

13. Complaints and Disputes

If you have a concern, we ask that you first use our internal complaint channels. To submit a complaint, please provide your account ID and a detailed description of the issue.

We strive to resolve all disputes amicably and fairly. If a dispute remains unresolved through our internal process, it will be handled in accordance with the laws applicable to the Philippines.

14. Changes to These Terms

We may modify these terms to reflect changes in our services or legal requirements. The "Effective Date" at the top of this page indicates the last time these terms were updated.

15. Contact Information

If you have any questions regarding these Terms & Conditions, please contact our support team through the official channels available on the Support page.